Northwood Vision ReOpening & Offering Appointments!
During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:
An Expectations Checklist—For All of Us
Precautions You should Be Taking
- Due to our close proximity to to each other in the eye clinic anyone who enters the building will be required to wear a face mask. If a patient does not have a mask, we will provide one at the front door. Both vaccinated and unvaccinated patients will need to wear one since the Delta variant is still somewhat transmissible even by vaccinated individuals.
- If possible, come alone unless you need a caregiver with you to minimize exposure risk.
- Patients may be asked to wait outside or in their car for their appointment, depending on how many people are in the practice at any given time.
- Please feel encouraged to wash your hands with soap and water or use hand sanitizer when you arrive.
- We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing.
- We will be practicing social distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
- We can come out to your car to dispense glasses and contact lenses (curbside pickup) if requested.
- We encourage you to try on spectacle frames, but after you do, leave them on the table so our staff can sanitize the before putting them back on display.
Steps Our Practice is Taking
- All of our staff and doctors will be wearing masks.
- Staff will not shake hands with any of our patients. Please don’t take it personally.
- We will disinfect frames after a patient has contact with them.
- Regularly cleaning and disinfecting railings, door handles, counters, reception room areas, and all spaces where public interaction occurs.
- Limiting the number of patients in the office or any area at one time.
- The exam room and pretesting instruments will be disinfected after every patient.
- We will be aware of common “touch points” within the clinic such as doorknobs, counters, keyboard, phones, credit card machines, pens, etc. and will be disinfecting these as often as possible.
- Pens will be sanitized after each use by a patient.